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Written for v1.0.0· Last updated: Jan 7, 2026

Frequently Asked Questions

Core Feature

This FAQ covers questions about features available in all MATISSE Explorer deployments.

Common questions and answers about using MATISSE Explorer.

General

What is MATISSE Explorer?

MATISSE Explorer is an interactive web-based platform for visualizing and analyzing spatial transcriptomics data. It allows researchers to explore tissue images overlaid with gene expression data, filter cell populations, and export results.

What browsers are supported?

MATISSE Explorer works best in modern browsers:

  • Google Chrome (recommended)
  • Mozilla Firefox
  • Microsoft Edge
  • Safari

For optimal performance, use the latest version of your preferred browser.

How large a dataset can MATISSE Explorer handle?

MATISSE Explorer is designed to handle large spatial transcriptomics datasets with hundreds of thousands to millions of data points. Performance depends on:

  • Your device's hardware (RAM, GPU)
  • Browser capabilities
  • Network speed for data loading

Data and Loading

Why is my data taking so long to load?

Large datasets require time to load and render. Factors affecting load time:

  • Dataset size (number of points and annotations)
  • Network connection speed
  • Server response time
  • Initial rendering complexity

Allow the loading to complete before interacting heavily.

Why are some genes not found?

Genes may not be found due to:

  • Different naming conventions (symbol vs. Ensembl ID)
  • Typos in gene names
  • The gene not being present in your dataset
  • Case sensitivity issues

Check your dataset's gene naming format and try alternative names.

Can I load my own data?

MATISSE Explorer works with pre-configured projects. Contact your data administrator about loading custom datasets.

Visualization

Why do I only see a blank map?

Possible causes:

  • Data is still loading (check for loading indicators)
  • All points are filtered out (clear filters)
  • Projection has no data (switch projection modes)
  • Browser rendering issue (try refreshing)

Why are colors not showing?

Ensure you have:

  1. Selected an annotation for color mapping
  2. Waited for the annotation data to load
  3. Not filtered out all data points
  4. Checked that the annotation has varying values

How do I see the background tissue image?

The background image:

  • Only appears in Spatial projection (not in UMAP/t-SNE)
  • May need opacity adjustment (see Layer Settings)
  • Requires the image data to be loaded
  • Some datasets may not include background images

Why is the view so slow or laggy?

Performance tips:

  1. Allow initial rendering to complete
  2. Reduce point size for dense data
  3. Apply filters to reduce visible points
  4. Avoid rapid zoom/pan operations
  5. Close other browser tabs to free memory

Filtering

Why does my filter show zero results?

Your filter may be too restrictive:

  • Check if multiple AND conditions combine to exclude everything
  • Verify value ranges are appropriate for your data
  • Check categorical selections match available values
  • Review lasso conditions are in the correct projection

Can I save my filters?

Yes, use Filter Presets:

  1. Configure your filter
  2. Save as preset with a descriptive name
  3. Load presets from the Filter Panel

Presets are stored in your browser and persist across sessions.

How do I filter by multiple cell types?

In the Filter:

  1. Add a column condition for cell type
  2. Select multiple categories (OR logic within the condition)

Or use multiple conditions with OR operator between them.

Variable Sets

What's the difference between combination methods?

MethodUse When You Want
MaxCells where ANY gene is highly expressed
MinCells where ALL genes are expressed
SumTotal pathway activity
AverageBalanced expression across genes
UMI CountNormalized for sequencing depth

Why doesn't my variable set match any genes?

Check:

  • Gene name spelling
  • Gene naming format (symbols vs. IDs)
  • Case sensitivity
  • Whether genes are in your dataset's continuous annotations

Export

What format are exports in?

Exports are in CSV (Comma-Separated Values) format, compatible with:

  • Microsoft Excel
  • R (read.csv)
  • Python (pandas.read_csv)
  • Other data analysis tools

Can I export filtered data only?

Yes, exports respect your current filter:

  1. Apply the filter you want
  2. Navigate to the annotation to export
  3. Export - only filtered points are included

Why is my export file empty?

Check if:

  • Any data is loaded
  • Your filter isn't excluding all points
  • The annotation has data
  • The export completed successfully

Lasso Selection

My lasso selection isn't working

Ensure:

  1. You're in Selection mode (not Pan mode)
  2. You're clicking and dragging on the map area
  3. The data is loaded and visible
  4. You draw a closed shape (the system closes it automatically)

How do I select cells in UMAP space?

  1. Switch to UMAP projection mode
  2. Enable Selection mode
  3. Draw lasso around the cluster of interest
  4. The selection applies to those transcriptionally similar cells

Settings

Where are my settings saved?

Settings are stored in your browser's local storage:

  • Specific to each browser
  • Persist until cleared
  • Not synced between devices or browsers

How do I reset all settings?

Clear browser data for the site:

  1. Open browser settings/preferences
  2. Find site data or local storage options
  3. Clear data for the MATISSE Explorer site
  4. Refresh the page

Warning: This also clears filter presets and variable sets.

Troubleshooting

The application is unresponsive

Try these steps in order:

  1. Wait for any loading to complete
  2. Clear active filters
  3. Refresh the page
  4. Clear browser cache and reload
  5. Try a different browser

I found a bug. How do I report it?

When reporting issues, include:

  • Browser name and version
  • Operating system
  • Steps to reproduce the issue
  • Screenshots if possible
  • Application version (from Settings)

Contact your administrator or support team with this information.

The view looks different than expected

Check:

  • Current projection mode (Spatial vs. UMAP vs. t-SNE)
  • Active filters that may be hiding data
  • Color mapping selection
  • Zoom level and position
  • Theme setting (Light vs. Dark)

InSilicoLab

InSilicoLab Feature

These questions relate to features exclusive to Portrai InSilicoLab.

What is the difference between Core and InSilicoLab features?

Core features are available in all MATISSE Explorer deployments and include visualization, filtering, and data export. InSilicoLab features are exclusive to the Portrai InSilicoLab platform and include advanced analysis tools like DEG analysis.

How do I access InSilicoLab features?

InSilicoLab features are available when using MATISSE Explorer through the Portrai InSilicoLab platform. Look for additional icons in the Activity Bar, such as the DEG (DNA) icon.

What is DEG analysis used for?

DEG (Differentially Expressed Genes) analysis identifies genes with significantly different expression levels between cell populations. Use it to:

  • Find marker genes for cell types
  • Compare tumor vs. normal tissue
  • Identify spatially variable genes
  • Understand treatment effects

How many groups do I need for DEG analysis?

You need at least 2 groups for DEG analysis. Each group should contain enough cells (typically 50-100+) for reliable statistical results.

What FDR threshold should I use?

ThresholdWhen to Use
No thresholdInitial exploration of all results
FDR < 0.1Exploratory analysis, hypothesis generation
FDR < 0.05Standard significance level for publications
FDR < 0.01High confidence results, validation candidates

Why are there no significant genes in my DEG results?

Possible causes:

  • Groups are too similar - try comparing more distinct populations
  • Too few cells per group - increase group sizes
  • High biological variability - consider stricter group definitions
  • FDR threshold too strict - try a more lenient threshold first

How do I handle overlapping cells between groups?

Use the overlap handling options:

  • Allow overlaps - Keep cells in all groups (warning only)
  • Exclude from all - Remove overlapping cells completely
  • Keep in first group - Priority-based assignment
  • Keep in largest group - Maximize statistical power

See DEG Analysis for details.

Getting Help

Where can I find more documentation?

Who should I contact for support?

Contact your data administrator or the support team responsible for your MATISSE Explorer installation.

MATISSE Explorer Documentation